The Healthway Medical App is an all-in-one patient journey that addresses your child’s health needs.
You can now consult a Paediatrician online for your child. It truly is convenient at the touch of a button, with a range of trusted paediatricians now available on the app.
For paediatricians, video consultation hours are per clinic operating hours and by appointment basis only. Please refer to the link https://www.sbcc.sg/location/ for your preferred clinic operating hours.
Cough, cold, runny/blocked nose, sore throat
New visit screening consult for chronic symptoms or for second opinion to discuss possible diagnosis, follow-up and management plan
Follow-up for stable Chronic Conditions
For conditions that are not stated above, our doctor will assess your medical history and symptoms to determine if your condition is suitable for teleconsultation.
Consult with our doctors from the comfort and safety of your home, with our easy-to-use platform.
If you need medication, we deliver directly to your doorstep! Stay home and stay safe, let us help you.
|10 Min Consultation||General Paediatrics||Sub Specialty|
*Additional charges may apply for extended consultation with the doctor
Currently, our platform accepts online payment via VISA, MasterCard, and AMEX.
For Child Specialist, video consultation hours are per clinic operating hours and by appointment basis only. Please refer to the link https://www.sbcc.sg/location/ to know your clinic operating hours.
Yes, the service is available overseas for sub-specialty follow up only.
For dependents under the age of 16 years, you can add them under your account to do video consultation with our doctors. For your other dependents, you will need to create a separate account.
Yes. After completing the video consultation, the e-Referral will be available in the Visits tab.
Yes, after completing the video consultation, e-MC will be available in the visits tab.
Yes. Your visit details will all be available under the “Visits” section in the app.
Major insurance companies may provide plans that cover medical consultations through video call.
Please check with your insurance provider if your plan covers this.
No. Medication will be delivered on same day or next working day for late consultation. Additional charges will apply for express delivery. The delivery time would range between 9:00am to 10:00pm.
Once your consultation is complete, you will be charged the final amount to your credit card. If there is medication prescribed, these will be delivered to you.
You will be able to resume the video call with the doctor through the app.
We ensure all data is safe and secure by using industry standard security technology and practices to safeguard your accounts from any unauthorised access. This means that each time you access the App and enter your log on details, you will be securely connected to our servers.
All items or services provided are non-exchangeable nor refundable.
Medications will be delivered on the same day or next working day for late consultation. The delivery time would range between 9:00am to 10:00pm.
We deliver to anywhere with a valid local address within mainland Singapore, excluding restricted zones, offshore islands and secured areas.
An additional fee of $10 will be charged for delivery to Jurong Island and Sentosa.